Terms and Conditions

1. Introduction

  • By accessing or using this website, you agree to be bound by these Terms and Conditions.

  • Wag & Whiskers Pet Supply reserves the right to modify these terms at any time.

2. Product Information

  • We strive to provide accurate descriptions, pricing, and availability.

  • Products are subject to availability and may be discontinued without notice.

  • Images are for illustrative purposes only; actual product may vary slightly.

3. Ordering & Payment

  • Orders are accepted via our secure online checkout.

  • We accept major credit cards, debit cards, PayPal, and Shop Pay.

  • Payment must be received in full before an order is shipped.

4. Shipping & Delivery

  • We ship within the United States only.

  • Standard processing time is 1–3 business days.

  • Delivery times may vary based on location and shipping method.

  • We are not responsible for delays caused by third-party carriers.

5. Returns & Refunds

  • We offer returns within 10 days (specify) of delivery on unused, unopened items.

  • Clearance, perishable, or personalized items may be final sale.

  • Return shipping is the customer’s responsibility unless the product is defective.

  • Refunds are processed to the original payment method within 5–10 business days after approval.

6. Account Creation & Security

  • Customers may create accounts for faster checkout.

  • You are responsible for maintaining the confidentiality of your login information.

7. Use of Site

  • The website may not be used for unlawful or fraudulent purposes.

  • Content on this site may not be copied or reused without written permission.

8. Limitation of Liability

  • Wag & Whiskers Pet Supply is not liable for any direct or indirect damages from product misuse or website use.

  • Products are not intended to diagnose, treat, or cure any medical conditions.

9. Privacy Policy

  • We value your privacy. Please review our Privacy Policy for details on data collection and use.

10. Contact Information