Shipping Policy

Shipping Policy

At Wag & Whiskers Supply, we’re committed to delivering your favorite pet supplies quickly, reliably, and affordably across the United States. Whether you're stocking up on dog toys, cat treats, or grooming essentials, we make sure your order arrives on time and in perfect condition.

Shipping Locations

We currently ship within the United States (all 50 states, excluding Puerto Rico and Hawaii).
International shipping is not available at this time.

⏱ Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • Orders placed after 3 PM EST will be processed the next business day.

  • You will receive a confirmation email with tracking once your order ships.

Delivery Time Estimates

  • Standard Shipping: 3–7 business days

  • Expedited Shipping (if available): 2–3 business days

  • Delivery time may vary based on location and chosen shipping method.

Shipping Rates

  • We offer free standard shipping on all U.S. orders over $50.

  • For orders under $50, shipping costs will be calculated at checkout based on weight and location.

  • Expedited options (when available) will show during checkout with applicable fees.

Order Tracking

Every order includes a tracking number, so you can follow your pet’s goodies every step of the way. Track your order through the link in your shipping confirmation email.

Delays or Issues

While we do our best to ensure timely delivery, occasional delays caused by carriers, weather, or peak shopping seasons may occur. If you experience a significant delay or your package appears lost, please contact us.

Understanding Our Shipping Policy

Our Shipping Policy is designed to provide you with clear information about how we handle the shipping of your orders. We realize that timely delivery is essential, so we strive to ensure that all packages are dispatched promptly. Because we care about our customers, we offer several shipping options to cater to different needs, ensuring you can select the one that best suits you.

Shipping Costs and Methods

Shipping costs vary depending on your location and the method you select. We offer standard shipping, express delivery, and international shipping. It's essential to note that while express delivery costs more, it ensures your items arrive much quicker. However, we also provide affordable options for those on a budget, so you can choose what works best for your needs.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. This allows you to monitor the progress of your shipment. We believe transparency is important, so you can always stay informed about when your package will arrive. If you have any questions about your shipment, don’t hesitate to contact our customer service team for assistance.